Sunday evening. The desk is empty. phoneless answers.
Your guest gets the answer at once, about check-in, breakfast, parking or a dog in the room. It books the stay straight into your booking system, with the guest on the line.
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How it helps you
Answers what guests ask
Your guest asks about check-in and check-out, breakfast, parking, wifi or a dog in the room. They get the answer as it stands in your price list and on your pages, at any hour. If the answer isn't there, it doesn't invent one. It takes the question instead.
Takes what the booking page can't
Guests ask for an early check-in, a cot, a room where the dog can sleep, an extra bed, a group or a conference. The booking page has no field for any of that. The receptionist takes the wish in the guest's own words, and you answer.
The request arrives whole
The receptionist takes the package, the dates and how many, in the guest's own words. Everything is read back in the call, and it is with you when someone is back at the desk.
The stay
It books the stay straight into your booking system.
The guest names the package, the dates and how many. The receptionist reads the numbers back and books the stay straight into your booking system, with the guest on the line. When the guest asks about check-in, breakfast or parking, it answers as your pages state it.
It never confirms a room, a price or an exception on the hotel's behalf. The receptionist takes a wish for an early check-in, a dog in the room or an extra bed. The answer is the hotel's, subject to availability.
The stay booked in the call
Fjellhelg · a room where the dog can sleep
From a phone call — Sunday evening
The same price, whatever your industry
Every feature is in every plan — you just pick the size. See full pricing
Plans and pricing
Intro
$99/mo
- 180 minutes included
- ≈ 90 calls a month
- $0.55/min after that
Start
$499/mo
- 1000 minutes included
- ≈ 500 calls a month
- $0.50/min after that
Growth
Most popular$979/mo
- 2000 minutes included
- ≈ 1000 calls a month
- $0.49/min after that
Full service
$1,439/mo
- 3000 minutes included
- ≈ 1500 calls a month
- $0.48/min after that
Prices ex. VAT.
Questions from hotels
Can it book a room?
Yes. It takes the package, the dates and how many, and books the stay straight into your booking system. It never invents availability. Your booking system answers what's free on a given night.
Can it quote a price?
It reads package prices as they stand in your price list. Your booking system sets the nightly rate for a given date, and it changes from night to night. The receptionist never guesses that number.
Does it answer guest questions — wifi, parking, check-in, breakfast?
Yes, as the answers stand in your price list and on your pages. If an answer is missing, it doesn't guess. It takes the question and leaves the answer to you.
What about groups and conference enquiries?
It takes group and conference requests with the guest's own description and the number they're calling from. It never asks for a name, a date of birth or an address.
Does it work when the desk is unstaffed?
Yes, around the clock, including when the desk is closed. Your guest gets the answer there and then, and the request is with you when someone is back.
The next guest call won't hit voicemail.
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